The primary Web-site tackle for American Airways is . You may guide flights and try to find trip offers as well as other vacation demands on the positioning. You can also access your American Airways account and get in touch with consumer service.
I planned to Permit you recognize of an outstanding young lady you've working for you at Dallas-Ft. Worth airport. Her name is Nyanina Kong, and she goes via the title of Nina.
I’ve been bouncing around considering that 9am this early morning from Roatan Honduras to Miami having an surprising hold off there with flight from Miami to Charlotte nc first they explained plane was to sizzling , then after we have been allowed to board they stated that they had far too much gas and had to offload 10,000 lbs after forty five min they decided not to do that , we ended up delayed on acquire off, upon our arrival to Charlotte we needed to hurry to gate , my wife is handicapped and also the attendant had to run pushing her to gate to see that our next flight was delayed 2 1/two hrs .
The whole opposite is your worker Liibide (sorry I didn’t get the spelling of his title). I wait to phone him a Purchaser Service Rep. He did help me with some difficulties I'd on my outgoing flight but generally was of no help in any respect with my return flight.
At check in for flight 2356 my bag was viewed by staff as oversized. Put in measurement Examine & was 1 inch to tall . My gripe- my spouse with identical bag was not ( diff coloration) requested to dimension check. observed many naturally too tall bags past check pt. your dropping $.
LIES. American Airways has lied to me regularly. My bag did not arrive at the airport. I used to be watching for an extended length of time with the carousel and no luggage came out for my flight. Nor did anyone within the baggage Business that experienced a transparent watch in the carousel appear out to say practically nothing might be coming. I checked for the Office environment and so they then mentioned there was NO Rationale why my suitcase shouldn’t have arrived. They were to deliver my suitcase to me at my hotel. At 2:24 PM I acquired a mobile phone get in touch with from a recorded message stating my bag was picked up and might be sent inside 6 hrs. LIE. I known as the delayed baggage number and was advised it absolutely was picked up at three PM and might be delivered in 6 hours. LIE. I checked on the web this night and it said it had been picked up at 3 PM and could be sent in six several hours. LIE.
Right up until I had the opportunity to get Tracy Paul about the mobile phone I could recognize her and he or she was very very well
I have already been trapped in Charlotte for nearly a day now. I'm imagined to be connecting to New Bern, NC. I won't be flying American Airlines once more!
I traveled very just lately on a person within your planes, I've always been pleased however, this practical experience remaining me with the question, “Why should really I exploit this airline?â€. I remaining L.A. to fly to Phoenix I was returning property just after visit site caring for my sister and required to get home as soon as possible simply because my husband was wounded in your house. Prior to the plane remaining there were Computer system troubles and once we landed the ramp wouldn’t open up we needed to be “towed †to another gate. “We did not disembark through the aircraft until eventually the final call for my future flight. I recognize that there are actually issues that take place however the service was Less than standards. At no time did any individual say we've been sorry, apart from the pilot reported, “Nicely I don’t know very well what to say things transpire, I guess sorry would be excellent.
I'm a loyal customer and even with my yrs of loyalty if I used to be five minutes late there will be no lee way for me to board a plane.
Experienced good consumer service sine 1/17. Been pulled off the FRA flight and stayed for two days in Philly. These days 1/19 I'll resume my flight to FRA with around par documentation. To my surprise the ticket agent in the check in counter were being Completely rude, not helpful and envisioned me to search out my baggage which was checked in around the 17th Which I used to be unable to retrieve when I was pulled off the flight on Sunday.
Hello there American Airways, I don’t Consider it really is nutritious to carry it in: So I had the worst expertise at any time, flying this time in the course of my vacation to The big apple on 1169 flight DFW LGA five/8/sixteen. Firstly, I'd seat 22A or some thing, and abruptly I'm sent all the way down to the bottom of the aircraft to seat 30. I don’t know the number of trips the aircraft experienced accrued, but I must said which i couldn't do anything else but await the vacation to end to vomite (the odor was horrible) couldn't take in, or maybe rest in the slightest degree- and I was not the one one particular suffering from that. Plus, I know that you had new teaching flight attendants on board, but was also the pilot?
I had been to tell you of my not so nice expericences with the airline, and requesting a refund of my flight. To begin with I used to be suppose for being over the 7:55am flight from Gulftport,MS.